Shipping Policy – HazeInk.com
At HazeInk, we are committed to delivering your custom print-on-demand t-shirts quickly, reliably, and safely. Below is a detailed overview of our shipping policy so you know exactly what to expect after placing your order.
1. Shipping Locations
We currently offer shipping across the United States. At this time, we do not offer international shipping.
2. Processing Time
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All orders are custom printed on demand.
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Orders are processed and sent to production within 1–2 business days after successful payment.
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Production time may vary slightly during peak seasons, holidays, or promotional campaigns.
3. Estimated Delivery Time
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Standard Shipping: 4–7 business days
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Orders are shipped via trusted carriers such as USPS, UPS, or FedEx, depending on the shipping destination.
Please note: Delivery times are estimates and may vary due to factors such as weather conditions, carrier delays, or high volume during holidays.
4. Shipping Costs
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FREE Shipping on all orders within the United States – no minimum purchase required.
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There are no hidden fees or additional costs at checkout.
5. Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor your order status in real time.
Didn’t receive a tracking email? Please check your spam folder or contact us at [email protected].
6. Incorrect Shipping Information
Please double-check your shipping details before placing an order.
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If you entered the wrong address, contact us immediately at [email protected].
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If the order hasn’t shipped yet, we’ll do our best to update the address.
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If the package is returned to us due to incorrect or incomplete address, a reshipping fee may apply.
7. Lost or Delayed Packages
If your order is marked as “delivered” but you haven’t received it:
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Double-check your mailbox and with neighbors.
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If it’s still missing, contact us within 7 business days at [email protected] so we can assist with a resolution.
HazeInk is not responsible for delays caused by the shipping carrier but we’ll do our best to support you.
8. Damaged Items During Transit
If your item arrives damaged:
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Take clear photos of the product and packaging
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Email us within 3 days of delivery at [email protected]
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We will offer a replacement or refund at no additional cost to you
9. Holiday & Seasonal Shipping
During peak seasons (e.g., Christmas, Black Friday), please allow extra time for order processing and delivery. We recommend ordering early to ensure timely arrival.
10. Contact Us
Still have questions about your shipping? We’re here to help!
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📧 Email: [email protected]
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📍 Address 1: 24-26 Arcadia Avenue,London,UNITED KINGDOM
- 📍 Address 2: 1566 Bedford Ave, Brooklyn, NY 11225, United States
At HazeInk, our goal is to make your custom t-shirt shopping experience fast, easy, and worry-free. We appreciate your support and can’t wait to deliver your next favorite shirt!